When will my order ship?
Ready-to-Ship items will ship within 1-5 business days. Made to order items will ship within 1-4 weeks. You will receive an email tracking notification once your order is on its way.
How will my order ship?
All items are shipped via USPS. Once your item has been shipped, you will receive an email with a tracking number. We cannot be responsible for wrong addresses that are provided to us. Please make sure to check your address and update it as needed.
All items are shipped via USPS or DHL Express. Once your item has been shipped, you will receive an email with a tracking number. We cannot be responsible for wrong addresses that are provided to us. Please make sure to check your address and update it as needed. You as the buyer are responsible for customs and VAT fees which will vary based on which country you are in.
Problems With Your Order?
I appreciate your business and will do whatever I can to make everything right. If you are unhappy with your purchase for some reason, please contact me. I will be happy to work with you.
Conditions of Exchanges/Returns?
Requests for exchange/return must be made within 3 days of delivery. Original shipping costs will not be refunded. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Copper Earrings for Sensitive Ears?
Don't let sensitive ears discourage you from copper earrings. Personally, I have sensitive ears so I understand your concerns.
Most earring listings have an option where you can choose between copper ear wires or copper colored, niobium ear wires. Niobium is a safe metal for sensitive ears.
If the earring listing doesn't have that option, please feel free to message me so I can accommodate you!
Copper Care Instructions?
As with most jewelry, take your jewelry off before showering, swimming, or sleeping.
For longest lasting shine, store your copper pieces in a plastic bag when you aren't wearing them.
When your copper begins to tarnish, use a polishing cloth or steel wool to bring back the shine.
If you desire, after polishing the copper, you can apply a jewelers wax or clear nail polish to the part of the copper that touches your skin. This will delay the tarnishing process.
Can Rings Be Resized?
For non-custom ring orders, it wouldn't hurt to make sure your ring size is accurate (using the tips above), but it isn't as essential as I am able to do exchanges for a different size on non-custom orders. The only cost involved would be the return shipping on the original ring & the shipping cost for the new ring.
Each piece is mailed in eco-friendly packaging. Some pieces will be in cardboard boxes and others in muslin bags. Business cards and boxes are made using recycled material.
Save yourself time & postage by having the gift shipped directly to the recipient. Simply put the recipient's address as the mailing address when you go to check out.
Custom orders are always welcome. I am always happy to collaborate with you.
All of my jewelry is made in a smoke-free environment.